Legal

Terms and ConditionsTeron Platform.

Effective Date: 27 April 2026

Company: BeMa Cyber Tech Ltd

Product: Teron SaaS Platform

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Teron platform ("Service"), provided by BeMa Cyber Tech Ltd, a company registered in England and Wales ("we", "us", "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Service Description

Teron is a cloud-based security analytics platform designed to provide insights into Microsoft security environments, including but not limited to:

Microsoft Defender
Microsoft Sentinel
Microsoft Entra ID

The Service provides dashboards, analytics, and reporting based on data retrieved via authorised integrations. The scope of features available may vary by subscription tier.

3. Account Registration

To use the Service, you must:

Provide accurate and complete registration information.
Maintain the security of your account credentials.
Be duly authorised to connect the relevant Microsoft environments on behalf of your organisation.

You are responsible for all activity conducted under your account. You must notify us promptly of any unauthorised access or suspected breach.

4. Subscription & Billing

4.1 Subscription Model

Teron is provided on a subscription basis. Pricing and billing frequency, monthly or annual, are as agreed at the point of purchase or as set out in your order documentation.

4.2 Minimum Commitment

For MSP accounts, a minimum commitment period or volume may apply, as specified in your agreement, for example, a minimum of 20 tenants on an annual basis.

4.3 Payment Terms

Fees are payable in advance.
All fees are exclusive of VAT and any applicable taxes, which will be charged additionally where required.
Invoices unpaid after [X] days may result in suspension of access to the Service.
Reinstatement following suspension for non-payment may be subject to an administrative fee.

4.4 Price Changes

We reserve the right to adjust pricing with no less than 30 days' written notice. Continued use of the Service after the notice period constitutes acceptance of the revised pricing.

5. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

Attempt to gain unauthorised access to any part of the platform or its underlying systems.
Interfere with or disrupt the performance, security, or integrity of the Service.
Use the platform to process data in a manner that is unlawful, harmful, or in violation of any third-party rights.
Reverse engineer, decompile, or attempt to extract source code from the Service.
Resell or sublicense access to the Service without our prior written consent.

6. Data & Integrations

6.1 Customer Data

You retain ownership of all data you submit to or generate through the platform. We do not claim any rights over your data.

6.2 Access Permissions

By connecting your Microsoft environments, you grant BeMa Cyber Tech Ltd permission to access those environments via authorised APIs solely for the purpose of delivering the Service. You are responsible for ensuring you have the necessary authority to grant such access.

6.3 Data Processing

We process personal data in accordance with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018. A separate Data Processing Agreement (DPA) is available upon request and may be required for certain subscription tiers.

6.4 Data Retention

We retain customer data for the duration of the subscription and for [X] days following termination, after which it will be securely deleted unless otherwise required by law.

7. Availability & Support

We aim to maintain high availability of the Service but do not guarantee uninterrupted or error-free access. Planned maintenance will be communicated in advance where reasonably practicable.

Support is provided in accordance with your subscription tier. Details of support levels, response times, and escalation procedures are set out in the relevant Service documentation.

8. Security

We implement appropriate technical and organisational measures to protect your data, including:

Secure API access controls.
Encrypted data storage and transmission.
Role-based access control mechanisms.
Regular security reviews.

We will notify you without undue delay in the event of a confirmed data breach that affects your data, in accordance with our legal obligations.

9. Intellectual Property

All intellectual property rights in the Service, including software, design, documentation, and trademarks, remain the sole property of BeMa Cyber Tech Ltd.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service during your active subscription period, solely for your internal business purposes.

Nothing in these Terms transfers any ownership of intellectual property to you.

10. Termination

10.1 By Customer

You may terminate your subscription in accordance with the notice period specified in your agreement. Fees paid in advance are non-refundable unless otherwise agreed.

10.2 By Us

We may suspend or terminate your access to the Service with immediate effect if:

You materially breach these Terms and fail to remedy the breach within 14 days of written notice.
Payment is overdue and remains outstanding after a reasonable cure period.
There is evidence of misuse or abuse of the platform.

10.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. You should export any data you require prior to termination, as we cannot guarantee access thereafter.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

We are not liable for any indirect, consequential, incidental, or special losses, including loss of profits, data, or business opportunity.
Our total aggregate liability arising under or in connection with these Terms shall not exceed the total fees paid by you in the 12 months immediately preceding the claim.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.

12. Disclaimer

Teron provides analytical insights based on data retrieved from connected environments. We do not warrant or guarantee:

Detection or identification of all vulnerabilities, threats, or security incidents.
The complete accuracy, completeness, or timeliness of third-party data.
Prevention of any security incident or breach.

The Service is intended as a support and visibility tool. It does not replace professional security management, qualified security personnel, or independent expert advice.

13. Changes to Terms

We may update these Terms from time to time. Where changes are material, we will provide at least 30 days' notice via email or in-platform notification. Continued use of the Service following the notice period constitutes acceptance of the revised Terms. If you do not accept the changes, you may terminate your subscription before the changes take effect.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For any questions, notices, or complaints regarding these Terms, please contact:

BeMa Cyber Tech Ltd. Email: infor@bcti.uk. Address: Unit D Silver End Business Park, Brierly Hill, West Midlands DY5 3 LG. Registered Company Number: 11328797.